Refund policy

What is your return policy?

• Due to the nature of handmade personal and fragrance products, returns are not accepted. If there's an issue with your order, please reach out and I'll be happy to help.

Damages and issues

• Please inspect your order upon receiving it and contact me immediately if the items are defective, damaged, or if you received the wrong item.

Refunds

• If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since I've processed your return, please contact me at hello@stillroomscientist.com.